Privacy Policy

Privacy Policy for DIY Home Makeovers

Effective Date: July 22, 2025

At DIY Home Makeovers (https://diyhomemakeovers.com/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what personal data we collect from you, how we use it, with whom we share it, and the measures we take to protect it. It also outlines your rights regarding your personal data.

As an online platform offering services and consultations related to Architecture, Interior, Home Improvement, Real Estate, Garage, Gardening, Green Home & Solar Panel, Moving & Relocation, Decor, Renovation, Kitchen, and Bathroom, we understand the importance of transparency in our data practices.

1. Who We Are

DIY Home Makeovers is operated by a dedicated team of professionals providing online services, consultations, and educational content.

  • Website: https://diyhomemakeovers.com/
  • Email: diyhomemakeovers@gmail.com
  • Phone: +66805877612
  • Address: 245 Soi 43, Charoen Krung Road, Bangrak, Bangkok 10500, Thailand

2. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Data You Provide Directly: This includes information you voluntarily provide when you interact with us, such as:

  • Contact Information: Name, email address, phone number, and physical address (when you fill out contact forms, subscribe to newsletters, or request consultations).
  • Consultation Details: Information related to your home projects, design preferences, property specifics, goals, challenges, and any other details you share during online consultations (via forms, video calls, or email communications).
  • Communication Data: Content of your communications with us, including emails, comments on blog posts, and feedback.
  • Account Information: If we implement user accounts in the future, this would include username, password, and preferences.

B. Data Collected Automatically (through Website Usage): When you visit our Website, certain information is automatically collected, primarily for analytical and operational purposes:

  • Usage Data: Information on how you access and use the Website, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more details, please see our Cookie Policy below.

3. How We Use Your Information

We use the collected data for various purposes, primarily to deliver our services, improve your experience, and communicate with you:

  • To Provide Services & Consultations: To schedule, conduct, and follow up on your online consultations; to deliver any specialized services you request; and to process inquiries related to your projects.
  • To Improve & Maintain Our Website: To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of diyhomemakeovers.com.
  • To Personalize Your Experience: To tailor content, recommendations, and services to your interests and needs.
  • To Communicate With You: To respond to your inquiries, send administrative notifications (e.g., appointment confirmations, service updates), and, if you opt-in, send newsletters, marketing or promotional materials related to DIY Home Makeovers.
  • For Analytics & Research: To understand our audience, measure the effectiveness of our content, and conduct research to develop new services or improve existing ones. We may use Google Analytics for this purpose.
  • For Legal Compliance & Protection: To comply with legal obligations, resolve disputes, enforce our Terms & Conditions, and protect our rights or property, or the rights and safety of our users and others.

4. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Website and services (e.g., hosting providers, email marketing services, analytics providers like Google Analytics, payment processors if we offer direct payment for services). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If DIY Home Makeovers is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation (e.g., court order, subpoena).
    • Protect and defend the rights or property of DIY Home Makeovers.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

The security of your data is paramount to us. We implement a variety of security measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. These measures include:

  • HTTPS Encryption: Our Website uses SSL/TLS encryption (https://) to secure data transmission.
  • Data Minimization: We only collect data that is necessary for the purposes outlined.
  • Access Controls: Access to your personal data is restricted to authorized team members who need the information to perform their duties.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your information, we will remove it from our systems or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at diyhomemakeovers@gmail.com.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: diyhomemakeovers@gmail.com
  • Phone: +66805877612